IT Admin Guide to Education Insights in Microsoft Teams. 6/17/2021; 14 minutes to read; M; e; e; D; Applies to: Microsoft Teams; In this article. This document provides the steps required to get Education Insights in Microsoft Teams up and running and help educators and education leaders adopt the platform and successfully use the app. Easily create surveys and polls to collect customer feedback, measure employee satisfaction, and organize team events. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on subjects that need improvement. Microsoft Forms automatically provides charts to visualize your data as you collect responses in real time. Microsoft Teams is the digital hub that teachers and school leaders need. It brings conversations, content, and apps together in one place, streamlining workflow for administrators and allowing teachers to create vibrant, personalized learning environments. With Teams, you can create collaborative classrooms, personalize learning with assignments, connect with colleagues in Professional.

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Network requirements

If you've already optimized your network for Microsoft 365 or Office 365, you're probably ready for Microsoft Teams. In any case - and especially if you're rolling out Teams quickly as your first Microsoft 365 or Office 365 workload to support remote workers - check the following before you begin your Teams rollout:

Do all your locations have internet access (so they can connect to Microsoft 365 or Office 365)? In addition to normal web traffic, make sure you've opened the TCP ports and IP addresses listed for Teams in Office 365 URLs and IP address ranges.
Important
If you need to federate with Skype for Business, either on-premises or online, you will need to configure an additional DNS record.
DNS record Service Protocol Priority Weight Port Target
SRV sipfederationtls TCP 100 1 5061 sipfed.online.lync.com
Do you have a verified domain for Microsoft 365 or Office 365 (for example, contoso.com)?
- If your organization hasn't rolled out Microsoft 365 or Office 365, see Get started.
- If your organization hasn't added or configured a verified domain for Microsoft 365 or Office 365, see the Domains FAQ.
Has your organization deployed Exchange Online and SharePoint Online?
- If your organization doesn't have Exchange Online, see Understand how Exchange and Microsoft Teams interact.
- If your organization doesn't have SharePoint Online, see Understand how SharePoint Online and OneDrive for Business interact with Microsoft Teams.

DNS record	Service	Protocol	Priority	Weight	Port	Target
SRV	sipfederationtls	TCP	100	1	5061	sipfed.online.lync.com

Once you've verified that you meet these network requirements, you may be ready to Roll out Teams. If you're a large multinational enterprise, or if you know you've got some network limitations, read on to learn how to assess and optimize your network for Teams.

Important

For educational institutions: If your organization is an educational institution and you use a Student Information System (SIS), deploy School Data Sync before you roll out Teams.

Running on-premises Skype for Business Server: If your organization is running on-premises Skype for Business Server (or Lync Server), you must configure Azure AD Connect to synchronize your on-premises directory with Microsoft 365 or Office 365.

Best practice: Monitor your network using CQD and call analytics

Use the Call Quality Dashboard (CQD) to gain insight into the quality of calls and meetings in Teams. CQD can help you optimize your network by keeping a close eye on quality, reliability, and the user experience. CQD looks at aggregate telemetry for an entire organization where overall patterns can become apparent, which lets you identify problems and plan remediation. Additionally, CQD provides rich metrics reports that provide insight into overall quality, reliability, and user experience.

You'll use call analytics to investigate call and meeting problems for an individual user.

Network optimization

The following tasks are optional and aren't required for rolling out Teams, especially if you're a small business and you've already rolled out Microsoft 365 or Office 365. Use this guidance to optimize your network and Teams performance or if you know you've got some network limitations.

You might want to do additional network optimization if:

Teams runs slowly (maybe you have insufficient bandwidth)
Calls keep dropping (might be due to firewall or proxy blockers)
Calls have static and cut out, or voices sound like robots (could be jitter or packet loss)

For an in-depth discussion of network optimization, including guidance for identifying and fixing network impairments, read Microsoft 365 and Office 365 Network Connectivity Principles.

Network optimization task	Details
Network planner	For help assessing your network, including bandwidth calculations and network requirements across your org's physical locations, check out the Network Planner tool, in the Teams admin center. When you provide your network details and Teams usage, the Network Planner calculates your network requirements for deploying Teams and cloud voice across your organization's physical locations. For an example scenario, see Using Network Planner - example scenario.
Advisor for Teams	Advisor for Teams is part of the Teams admin center. It assesses your Microsoft 365 or Office 365 environment and identifies the most common configurations that you may need to update or modify before you can successfully roll out Teams.
External Name Resolution	Be sure that all computers running the Teams client can resolve external DNS queries to discover the services provided by Microsoft 365 or Office 365 and that your firewalls are not preventing access. For information about configuring firewall ports, go to Microsoft 365 and Office 365 URLs and IP ranges.
Maintain session persistence	Make sure your firewall doesn't change the mapped Network Address Translation (NAT) addresses or ports for UDP.
Validate NAT pool size	Validate the network address translation (NAT) pool size required for user connectivity. When multiple users and devices access Microsoft 365 or Office 365 using Network Address Translation (NAT) or Port Address Translation (PAT), you need to ensure that the devices hidden behind each publicly routable IP address do not exceed the supported number. Ensure that adequate public IP addresses are assigned to the NAT pools to prevent port exhaustion. Port exhaustion will contribute to internal users and devices being unable to connect to the Microsoft 365 or Office 365 service.
Routing to Microsoft data centers	Implement the most efficient routing to Microsoft data centers. Identify locations that can use local or regional egress points to connect to the Microsoft network as efficiently as possible.
Intrusion Detection and Prevention Guidance	If your environment has an Intrusion Detection or Prevention System (IDS/IPS) deployed for an extra layer of security for outbound connections, be sure to allow all Microsoft 365 or Office 365 URLs.
Configure split-tunnel VPN	We recommend that you provide an alternate path for Teams traffic that bypasses the virtual private network (VPN), commonly known as split-tunnel VPN. Split tunneling means that traffic for Microsoft 365 or Office 365 doesn't go through the VPN but instead goes directly to Microsoft 365 or Office 365. Bypassing your VPN will have a positive impact on Teams quality, and it reduces load from the VPN devices and the organization's network. To implement a split-tunnel VPN, work with your VPN vendor. Other reasons why we recommend bypassing the VPN: VPNs are typically not designed or configured to support real-time media. Some VPNs might also not support UDP (which is required for Teams). VPNs also introduce an extra layer of encryption on top of media traffic that's already encrypted. Connectivity to Teams might not be efficient due to hair-pinning traffic through a VPN device.
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